Shipping Information

Shipping Information

EVRI (1-2 Workings Days)  - £3.99 excluding processing time.

 

Once your order is processed*, shipping will take up to 2 business days within the UK Mainland. Due to a limited number of delivery broomsticks, we are currently unable to ship outside of the UK. Apologies for any inconvenience caused.

*Order processing may take 1-2 business days but here at The Little Witch Craft Company Ltd, we will do our very best to ensure your order is processed quickly and efficiently.

Please contact us at info@thelittlewitchcraftcompany.co.uk as soon as possible if you need to cancel or change your order. Please note, orders that have already been processed cannot be cancelled or change.

The above delivery timescales can be affected by Bank Holidays, seasonal backlogs, world pandemics, witch strikes etc.

Orders placed on a Sunday will be dispatched on Monday or Tuesday depending on time of order.

All of our items are packed as securely as possible and are expected to reach you in perfect condition. However, if an item arrives damaged, please email us at: info@thelittlewitchcraftcompany.co.uk 

Not Going To Be Home? Important information below.

Please consider that your parcel may be too big to fit through a letterbox and that a safe place may be required if you aren't home at the time of delivery. Some parcels may be sent back to the depot and a delivery time slot may have to be arranged with your courier if you are unable to receive it on the day of delivery.

If your order is returned to us due to it not being collected, or a re-delivery not being booked, (after an attempted delivery) we cannot pay for delivery a second time. You may always request a refund instead of having the parcel sent out a second time. Please contact us with any issues or further help.

It is your responsibility to check that the name and address details you have provided are correct.